Re-Adding a Terminated Employee on ZenHR

When an employee is terminated on ZenHR, his/her account becomes listed under the “Terminated” list, therefore the account becomes unavailable in the system.

However, companies sometimes decide to re-hire a terminated employee and re-add his/her account to ZenHR with the same previous email. When the HR admin tries to enter the previous email, an error message will appear informing the admin that the email has been taken.

To solve this matter, follow the below steps:

• Search for the terminated profile following the below steps:
   

Main Menu >> Employees >> Employee Management >> Use the filter "Employee status" and select "Terminated." 

• Go to the profile of the former employee.
• Click on the "Edit" button next to the user's information.
• Change the email of the terminated profile to a new fake email and click on “update user”.
• When you change the email, it will be available again for you to use it.
• Now you will be able to create a new account.